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Day 1, 2 hours — Book. Focus 2

Retell the texts on page 94

1 SPEAKING Discuss the questions.

1 Which of these types of shoes have you got?
I got trainers, sandals and flip-flops.

2 Where is the best shoe shop in your city?
The best shoe shop in my city is probably Nike or Adidas store.

3 When was the last time you bought a pair of shoes?
The last time I bought a pair of shoes was two months ago. I bought new trainers.

4 Read the GRAMMAR FOCUS. Complete the rules
using countable and uncountable.

1 — countable nouns

2 — uncountable nouns

3 — countable nouns

4 — uncountable nouns

6 Complete the sentences with the correct Present Simple form of the verbs in brackets.

1 There are lots of shoe shops near here.
2 A lot of people do their shopping online.
3 There is a lot of pollution in our city.
4 A lot of fast food is bad for you.
5 Lots of department stores are closed on Sundays.
6 A lot of people in my country know about TOMS.

7 Read REMEMBER THIS. Then rewrite the sentences in Exercise 6, replacing a lot of/lots of with little or few. Which sentences from Exercises 6 and 7 are true?

1 There are few shoe shops near here.
2 Few people do their shopping online.
3 There is little pollution in our city.
4 Little fast food is bad for you.
5 Few department stores are closed on Sundays.
6 Few people in my country know about TOMS.

8 Make the sentences negative using not much or not many. Which sentences are true for you?

2 I don’t send many texts.
3 I don’t drink much water.
4 I don’t do much homework.
5 I don’t talk to many people.

9 SPEAKING What’s your typical school day? Use How much …? or How many …? with the activities in Exercise 8 and the activities in the box. Ask and answer the questions as in the example.

A: How many texts do you send every day?
B: A lot. How about you?
A: Very few.

A: How much water do you drink?
B: A lot.
A: I drink very little water.

A: How much homework do you do?
B: Quite a lot.
A: Me too.

A: How many people do you talk to at school?
B: Lots of people.
A: Only a few.

A: How much television do you watch?
B: Very little.
A: I watch a lot.

A: How much time do you spend online?
B: Too much!
A: Me too.

A: How much exercise do you do?
B: A little.
A: I do very little exercise.

A: How much music do you listen to?
B: Lots.
A: I listen to a lot of music too.

A: How much sleep do you get?
B: Not much.
A: I get about eight hours.

1 SPEAKING Discuss the questions.

1 Are there any street markets near you?
Yes, there are some street markets near me.
2 What kind of things can you do and buy there?|
You can buy clothes, shoes, food, fruit, vegetables, souvenirs, and electronics there. You can also eat street food and walk around with friends.
3 When was the last time you went to a market and what did you buy?
The last time I went to a market was last weekend. I bought a T-shirt and some snacks.

4 Read the LANGUAGE FOCUS. Choose an
appropriate indefi nite pronoun to replace the
underlined phrases in sentences 1–7.

1 somewhere
2 nothing
3 everything
4 nobody
5 anything
6 nobody
7 nowhere

5 USE OF ENGLISH Write a second sentence so
that it has a similar meaning to the fi rst. Use the
word in brackets.

1 There isn’t anything to see here.
2 There was nobody to talk to.
3 I met somebody who knows you.
4 Is there anywhere quiet where we can talk?
5 I wanted some flip-flops but there were none in stock.
6 Everyone knows what you’re thinking.
7 Let’s go somewhere hot for our next holiday.
8 He has none of his friends who like window shopping.

6 Complete the sentences with an appropriate
indefi nite pronoun. Which sentences are true for
you?

1 There is nothing to do in my town. It’s so boring!
2 I didn’t go anywhere last night. I stayed in.
3 I’d like something to eat. I’m really hungry!
4 I can’t find my sunglasses. I’ve looked everywhere.
5 I bought my mum something expensive for her last birthday.
6 None of my old jeans fit me anymore.
7 I don’t think anybody in the class enjoys doing the shopping.
8 I love vintage shops, but there are none in my city.

Day 2. 1 hour—Unit 4

pages 96

1 SPEAKING Tick any problems that you, your family or your friends have had when buying something. Tell your partner.

√ 2 It didn’t work.
√ 3 It was broken or damaged.
√ 5 The service was bad.
√ 6 The delivery was late.
√ 8 It was the wrong product.

2 Read Email 1 and answer the questions.

1 Which problems in Exercise 1 did the customer have?

The headphones didn’t work The replacement was the wrong model The final pair was broken/damaged and didn’t work

2 Do you think this is a formal written complaint? Why?/ Why not?

No, it is not a formal written complaint. Because it uses informal language like “Your company is rubbish,” “I’m so angry,” and it doesn’t use polite or formal expressions.

3 Read the tips in the WRITING FOCUS. Which tips does Email 1 NOT follow?

3 √ It says what was bought (headphones), but not very formally
4 √ It explains the problem (but informally)

4 Read Email 2. For WRITING FOCUS tips 1–6,
underline examples of formal language in the email.

1 Opening/closing formally:

“Dear Sir or Madam,”
“Yours faithfully,”

2 Reason for writing:

“I am writing to complain about the service provided by your company.”

3 What was bought and when:

“I bought a pair of headphones (Model: SA-DIV-RED) from your website on 3rd March”

4 Explaining the problem:

“but when I tried them, they did not work”
“the second pair you sent were the wrong model”
“I found they were damaged, and they do not work”

5 What the writer expects:

“I would be grateful if you could send me a full refund”

6 Formal language (no contractions):

“I am writing” (not I’m)
“did not work” (not didn’t)
“I am very disappointed” (not I’m)

Day 3, 1 hour — Book Focus 2 , students’ book.

page 97

5 Read the LANGUAGE FOCUS. Complete the examples with
words and phrases in Email 2.

1 they did not work
2 I bought some headphones
3 I returned them to you
4 You exchanged them
5 I received another pair
6 I am very disappointed
7 I would like a full refund

6 Rewrite the following exchange to make it more formal. Use the
LANGUAGE FOCUS to help you.

CUSTOMER:
I am very disappointed with the suit I ordered from your company for a wedding a couple of weeks ago. The original item was too small, so you exchanged it for a larger size. However, the replacement was the wrong colour and the zip on the trousers did not work. I have returned the suit as it is now too late for the wedding. I would like a full refund, including the cost of postage.

ONLINE CLOTHES STORE:
We apologise for the problem you have had with this order. We will refund all your money, but we are unable to cover the postage costs. If you would like the opportunity to discuss this, please contact us on 09000 999 999.

Dear Sir or Madam,

I am writing to complain about the service provided by your online music store.

I purchased a subscription to your website and attempted to download Adele’s album 21 three times this month. However, on each occasion the download did not complete successfully. I contacted your customer support team on 1st, 8th and 17th April, but the problem was not resolved.

I have been a loyal customer for two years and have regularly enjoyed the music I have purchased from your site. Unfortunately, I am very disappointed with this situation as I have been unable to access my download despite several attempts.

I would be grateful if you could refund my last month’s subscription fee. I would also like you to close my account, as I no longer wish to continue using your service.

Day 4. 2 hours –  

page 98-99

1 SPEAKING (example ideas – you can change for your city)

1 Cheapest shop: local markets / supermarket
Most expensive: designer brand stores

2 Most fashionable: Zara / H&M / popular boutiques
Least fashionable: small old shops / discount stores

3 Most helpful assistants: small family shops
Least helpful: busy chain stores / supermarkets

2 Match comments with situations

1 b – The colour and style are perfect.
2 d – The item is out of stock.
3 a – The item is on special offer.
4 e – You don’t want the shop assistant to bother you.
5 a – The item is on special offer.
6 c – The item is not quite right for you.
7 a – The item is on special offer.

3 Words linked to dialogues (typical grouping)

Dialogue 1 (buying clothes):
b dress, f size 12, g top, h zip

Dialogue 2 (complaint/return):
a complain, c receipt, d present, e ripped

---

4 Summary of dialogues

Dialogue 1:
A customer is shopping for clothes, tries on items, asks for a size 12, and decides to buy something.

Dialogue 2:
A customer complains about a faulty item (zip/ripped), shows a receipt, and asks for a refund or exchange.

5 SPEAKING FOCUS

1 help
2 changing
3 How
4 looking
5 size
6 fit
7 receipt
8 refund

6 SPEAKING (model dialogue)

Student A (Customer):
I bought these jeans last week, but the colour has run and they have shrunk.

Student B (Shop assistant):
Do you have your receipt?

Student A:
Yes, here it is.

Student B:
We’re sorry about the problem. We can offer you a refund or a new pair of jeans.

Student A:
I would like a refund, please.

Student B:
Of course, we will process that for you.

Listening materials are here

Day 1, 2 hours — Book. Focus 2

Retell the texts on page 90

√

Day 2. 1 hour—Unit 4

pages 91-92

1 SPEAKING Discuss the questions.

1 Have you ever given or received a present like the
ones in the photos?

Yes, I have. I’ve received perfume and flowers before. I’ve also given a tablet as a birthday present.

2 What is the best or worst present you’ve ever received?

The best present I’ve ever received was a game console because I really enjoyed playing on it. The worst present was face cream because I didn’t need it.

2 3.21 Listen to a radio interview about buying
presents. Which presents A–H are suggested for the
three people below?
1 Isabelle’s mum: a bunch of flowers
2 Alexander’s girlfriend: a friendship bracelet, perfume
3 Charlotte’s classmate: tablet

3 Read statements 1–5 in Exercise 4. Match the
underlined words and phrases with the words and
phrases below.

can buy — can afford
cheer her up — make her feel happier
is a question of — depends on
classmates — people in her class
it isn’t the value of the present that matters — it’s the thought that counts

4 3.21 Listen to the radio interview again. Write
A (Amy), I (Isabelle) or Ch (Charlotte).
Who …
1 A — doesn’t think the ability to choose good presents is a matter of personality.
2 A — thinks that both men and women are capable of buying good presents.
3 I — thinks her mother is upset about being forty, so she wants to make her feel happier.
4 Ch — wants to buy a nice expensive gift for one of her school friends.
5 A — concludes that a successful present doesn’t have to cost a lot of money.

5 Complete the advice with the verbs in the box. Which
piece of advice is NOT given in the interview? Which
is best?
Be Collect Do Don’t spend Keep Spend

1 Do some research.
2 Spend time thinking about the person.
3 Be careful when buying women’s toiletries.
4 Don’t spend lots of money. It isn’t necessary.
5 Keep the receipt so you can take the present back.
6 Collect money from friends to buy something really good.

6 SPEAKING Tell your partner about the last time you
bought a present for somebody. I bought him a tablet.
1 Who was it for? It was for my friend.
2 What was the occasion? The occasion was his birthday.
3 What did you buy? I bought him a tablet.
4 Why did you buy it? I bought it because he wanted a new one.
5 Where did you buy it? I bought it in an electronics shop.
6 How much did it cost? It cost about $200.

1 It was for my friend.
2 The occasion was his birthday.
3 I bought him a tablet.
4 I bought it because he wanted a new one.
5 I bought it in an electronics shop.
6 It cost about $200.

7 3.22 Listen to the words and identify the silent
letter in each case.
1 receipt psychology 4 i s land ai s le
2 w rite w rong 5 k now k nife
3 de b t dou b t 6 lis t en cas t le

receipt – p
psychology – p
write – w
wrong – w
debt – b
doubt – b
island – s
aisle – s
know – k
knife – k
listen – t
castle – t

1 SPEAKING Discuss the questions.
1 How often do you shop online?

I shop online sometimes.

2 Which of the following have you bought online in the last three months? books clothes music technology tickets

I have bought clothes and tickets in the last three months.

3 What would you never buy online? Why?

I would never buy food online because I want to see it in person.

2 3.24 Complete the information about Amazon
with the numbers in the box. Then listen and check.
2 5 100 600 45,000 341,000

Amazon employs 341,000 people and 2 robots.
Every employee spends 5 days a year on complaints.
100 items are shipped every second.
A new book is added every 600 minutes.
Drones fly up to 45,000 metres high.

Amazon’s logo has a smile that goes from A to Z.
It shows that the company is ready to deliver
anything to anywhere in the world.

AMAZON IN NUMBERS

Amazon employs 1 341,000 people and 2
robots.
Every employee at Amazon has to spend
3 days a year dealing with customers’
complaints (including Jeff Bezos, the Company Director).
At Amazon 4 items are shipped every second.
One new book is added to Amazon’s site every
5 minutes.
Amazon delivery drones fl y at up to metres 6
high and up to 100 kilometres per hour.

3 Complete the headings in the text with the words in
the box. Then read the text and check your answers.
biological company future helicopter
space technology

1 biological company
2 future helicopter
3 space technology

4 Read the text again. For questions 1–5, choose the
correct answer, A, B, C or D.

1 Miguel Bezos adopted Jeff
A when he was a baby.
B when he was a teenager.
C when he was four years old.
D when he was ten years old.

2 Jeff Bezos started Amazon because
A he was a university graduate.
B he wanted to leave New York.
C he had a well-paid job.
D he saw that the Internet was growing.

3 The name Cadabra wasn’t used because
A it means ‘dead body’.
B it’s diffi cult to pronounce correctly.
C another online site had a similar name.
D it didn’t go to the top of website lists.

4 Bezos’s company Blue Origin
A is producing drones to deliver orders.
B is building a human space station.
C is developing space travel for everyone.
D is selling space travel on Amazon.

5 At Amazon Go
A you pay at a checkout desk.
B you don’t have to pay.
C you use your smartphone to pay.
D you can only use cash.

1 C — when he was four years old.
2 D — he saw that the Internet was growing.
3 D — it didn’t go to the top of website lists.
4 C — developing space travel for everyone.
5 C — you use your smartphone to pay.

Day 3, 1 hour — Book Focus 2 , students’ book.

page 89

√

Day 4. 2 hours –  

page 93

1. biological
2. technology
3. company
4. helicopter
5. space
6. future

7 SPEAKING Discuss the questions.

1 How many online shopping stores can you think of?
Amazon, eBay, AliExpress, Wildberries.

2 Do you like the idea of Amazon Go? Why?/Why not?
Yes, because it is fast and has no queues.

3 What do you think the future is for the following forms of payment: cash; debit/credit card;
smartphone?
I think smartphones will be the only way to pay.

8 SPEAKING Complete the sentences with the words
in the box to make them true for you. Then compare
your sentences with a partner.
billionaire brother businessperson company
customer director employee entrepreneur
immigrant passenger schoolboy sister
stepfather teenager unicyclist wife
1 I was/I am a(n) I am a teenager.
2 I will possibly be a(n) I will be a programmer.
3 I will never be a(n) I will never be a unicyclist.

Listening materials are here

Day 1, 2 hours — Book. Focus 2

Cv Presentation √

Day 2. 1 hour—Unit 4

page 88

1 List all the clothes and accessories you can think of in two minutes.

sunglasses, jeans, t-shirt, shoes, jacket, hat, socks, dress, bag, watch

3 Read four people’s answers to an online survey
about shopping. Answer the questions.

1 Who doesn’t have enough money to buy lots
of clothes?

I don’t have much money / I’m on a budget

2 Who uses the Internet to look for clothes?

I look online / I use websites

3 Who avoids shopping for clothes?

I hate shopping / I avoid shops

4 Who is willing to pay more for the right kind
of clothes?

I don’t mind paying more / quality is important

Day 3, 1 hour — Book Focus 2 , students’ book.

page 89

2 Put the words in Exercise 1 into groups 1–5. Some items can go
into more than one group. Compare your lists with a partner.

1 Items you only wear outdoors
coat, jacket, hat, scarf, gloves, boots

2 Items you wear for special occasions
suit,, tie, high heels, shirt

3 Items you wear all the time recently
T-shirt, hoodie, sneakers

4 Items you never wear
swimsuit, suit, sandals

5 Items you have bought
T-shirt, jacket, shoes

SPEAKING Which person is most like you? Why?
Tell your partner.

4. SPEAKING Which person is most like you? Why?
Tell your partner.

Most like me is Sam because he doesn’t care about brands or shopping and prefers comfortable clothes. He also doesn’t judge people by what they wear and just wears what feels good, like a hoodie.

7 SPEAKING Complete the sentences with shops and services in WORD STORE 7A. Compare your sentences with a partner.

I often go into a supermarket and a bakery.
I sometimes go into a pharmacy and a stationery shop.
I rarely go into a pet shop and a hardware store.
I never go into a post office and a watch shop.

Day 4. 2 hours –  

pages 90

1 SPEAKING Discuss the questions.

1. In my family, my mother usually does the shopping, but sometimes I help her.
2. We usually buy food products like bread, milk, eggs, meat, vegetables, fruit, and snacks.
3. When we buy food, the most important things are the quality and the price. Sometimes we also care about how it is produced and where it is produced.

4 Complete the examples in the table using the
passive forms in blue in the text in Exercise 2.

Present Simple
Active: People don’t pay farmers enough.
Passive: Farmers are not paid enough.

Past Simple
Active: In 1997, somebody formed one international Fairtrade organisation.
Passive: In 1997, one international Fairtrade organisation was formed.

Present Perfect
Active: Fairtrade has improved the lives of approximately seven million people in developing countries.
Passive: The lives of approximately seven million people in developing countries have been improved by Fairtrade.

6 Complete the passive sentences with the Present
Simple, Past Simple or Present Perfect form of
the verbs in brackets.

1 My house was built more than fifty years ago.
2 My name isn’t pronounced the same in English.
3 My shoes were made in Italy.
4 This school was opened in the 1990s.
5 I’ve never been stopped by the police.
6 Fairtrade products are not sold in my country.

Listening materials are here